Posted by fowlesp on June 13, 2012
Day: Who Knows... Autopsy
...or What I've learned from this whole sorry mess..
So there you have it after 111 days, or 15 weeks (if you prefer) not even a simple acknowledgement that the point was worth making...
The sad thing is Virgin didn't even need to denied that they'd provided the wrong information in the first place! So "never apologize; never explain" wins the day; along with throwing a few pennies on the table.
Posted by fowlesp on May 10, 2012
Day One Hundred & Eleven: Decision
After 111 days (or 15 weeks if you prefer) I've finally received a very nice email from CISAS
Posted by fowlesp on April 25, 2012
Day Ninety-Six: Here Come The Judge
Received an email from CISAS today. very simple response to my comments and letting me know that an adjuicator has been assigned to my case.
Here's the letter...
Posted by fowlesp on April 23, 2012
Day Ninety-Four: Final Comments to CISAS
So CISAS would like my responses to the comments made by Virgin Mobile (see here if you missed this)
Posted by fowlesp on April 17, 2012
Day Eighty-Eight: A response from CISAS - Virgin Strike Back
Received an email from CISAS today. The main bulk is an attached document from Virgin Mobile which is their response to my complain...